
CDA Region XIII Extension welcomed the Internal Quality Audit (IQA) team from Region XII for a two-day evaluation of its Quality Management System against the ISO 9001:2015 standards on August 6-7, 2025 at CDA Office, 3rd Floor, Balibrea Bldg., Pili Drive, Butuan City.
The audit team from Region XII, authorized by Special Order No. 2025-484, was spearheaded by Ms. Ruth N. Alendajao. She was joined by fellow auditors Ms. Marilou R. Jusi, Mr. Mark Ian G. Caseres, Mr. Jezza Lhor V. Utlang, and Ms. Ricel Mae R. Marte.
The audit commenced with an opening meeting on August 6, 2025. During the meeting, Regional Director Dr. Monatao Honeya R. Alawi gave her welcome message via Zoom. The IQA team shared their audit plan with all CDA Caraga personnel and process owners before diving into a comprehensive review of key processes, including:
- Registration Section
- CRITS
- CPDAS
- CSF
- Legal
- Accounting
- Planning
- Cash
- GSS
- Procurement
- HR
- ICT
- Management
- OD and Citizen’s Charter
Audit findings were presented on August 7, 2025 and were discussed by the IQA team during the exit conference.
